GALAXY J7 2016 new software update ERRORS

[Starboy]

Yesterday night i got a 55 mb software update. It actually upgraded the KERNAL VERSION when i checked the software informations. After installing that i found out few things that my phone is not supporting VoLTE anymore, it is not supporting samsung S Bike mode anymore, it has removed the newly added My Galaxy widget and it has automatically downloaded Amazon and Dailyhunt News app for some reason. I don't know what to do with it, even missing the ultra data saving option from notification panel. There is also a new addition in the notification panel and that's something called Nougat Easter Egg. I don't really know what that update was all about but it has messed up the entire software of the device. Please fix this asap Samsung🙏. The screenshot is attached when i got the update and VoLTE was still running.

[vic112]

yes... it's amazing mistake from Samsung team.

i am shocked...how this kind of unresponsively updates you can launch.
all user are facing problems..

[admin_]

We apologize for the issue you are facing in the device after the update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device software rollback to previous baseband version. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Lips]

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