Macgyver
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11-24-2017 05:46 PM in
Galaxy J
I've bought this phone on 31st August. There has been no problem with the functionality of this phone. The only problem I've come across till date is with regards to front camera. No problem observed in flash-off mode. While clicking the photo with autoflash and flash-on, the camera always goes white screen and sometimes it even hangs or the camera app crashes. Please rectify this issue at the earliest.
Thanks
Macgyver
Thanks
Macgyver
3 Comments
admin_
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11-24-2017 07:29 PM in
Galaxy J
Thank you for your query. We would suggest you to kindly Clear data of camera once :
Navigate to apps >> Settings >> Apps >> Camera >> Clear data & Force stop >> Restart the device. Be sure to hit ♡ when you find an answer that works for you.
Navigate to apps >> Settings >> Apps >> Camera >> Clear data & Force stop >> Restart the device. Be sure to hit ♡ when you find an answer that works for you.
Macgyver
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11-24-2017 08:00 PM in
Galaxy J
Done as directed but still no change.
joel
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11-25-2017 10:36 AM in
Galaxy J
realy samsung service very worst