Original topic:

Front(selfie) Camera problem in Samsung Galaxy J7 pro

(Topic created on: 11-24-2017 05:46 PM)
533 Views
Macgyver
Active Level 3
Options
Galaxy J
I've bought this phone on 31st August. There has been no problem with the functionality of this phone. The only problem I've come across till date is with regards to front camera. No problem observed in flash-off mode. While clicking the photo with autoflash and flash-on, the camera always goes white screen and sometimes it even hangs or the camera app crashes. Please rectify this issue at the earliest.

Thanks
Macgyver
0 Likes
3 Comments
admin_
Expert Level 5
Galaxy J
Thank you for your query. We would suggest you to kindly Clear data of camera once :
Navigate to apps >> Settings >> Apps >> Camera >> Clear data & Force stop >> Restart the device. Be sure to hit ♡ when you find an answer that works for you.
0 Likes
Macgyver
Active Level 3
Galaxy J
Done as directed but still no change.
0 Likes
joel
Active Level 4
Galaxy J
realy samsung service very worst
0 Likes