Original topic:

Frame drop in Galaxy J6

(Topic created on: 07-28-2020 09:08 PM)
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Devjit619
Active Level 5
Options
Galaxy J
Samsung galaxy j6 recently got android 10 update with one ui 2.0
After updateing, I am experiencing several frame drops in basic applications like 
1. My jio
2. Dominos
3. Front camera

I am experiencing the frame drops in opening anomation and while scrolling through pages. 

May be itz because of the age of the phone. 
Anyway, if anyone is facing the same, do let me know. 

1 Comment
cs_member9
Active Level 7
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check after rebooting your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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