Original topic:

Finger print sensor is not responding

(Topic created on: 02-27-2021 09:05 PM)
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vpk
Active Level 4
Options
Galaxy J
My j7 pro shows fingerprint sensor is not responding .Can anyone suggest me the remedy to get back my fingerprint sensor into working ?
16 Comments
Anonymous
Not applicable
Galaxy J
The fingerprint sensor may be not working if your hand is wet, moisty, oily, or dirty. So, if your finger has any of these, you might not be able to unlock your phone using the fingerprint. The way out is to wash your hands, clean it, and wait for it to dry out. Now try to unlock your phone with the fingerprint.
vpk
Active Level 4
Galaxy J
No ots not my finger's problem
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vpk
Active Level 4
Galaxy J
It started yesterday and icant add or remove fingerprints in biometric settings
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Anonymous
Not applicable
Galaxy J
bro , is sensor indisplay or behind your screen?
vpk
Active Level 4
Galaxy J
its j7 pro on home button
Anonymous
Not applicable
Galaxy J
bro I thinks it's a problem with the sensor . Is it from the beginning when you bought that phone?
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Strangeneria
Expert Level 5
Galaxy J
Restart and check !.......
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vpk
Active Level 4
Galaxy J
I tried it several times but no chnage
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Ehsank
Expert Level 5
Galaxy J
register again and lets see
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