Original topic:

Disappointed experience with Repair from Service Center

(Topic created on: 02-24-2021 06:23 PM)
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hsr204504
Active Level 1
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Galaxy J
Recently I had issue with mic in J7 Max mobile phone. I went into Samsung Service Center for its repair. They replaced it. But after repair volume down button stoped working and also they were unable to firmly remount the display unmounted for repairing. Then again I stepped into service center to have it fixed. Somehow they damage the display at edges as colors gonna chnged to yellowish.

I am posting it here with a hope to be noticed.
4 Comments
BearXXV
Active Level 10
Galaxy J
That's sad 😥 hope it get some attention here!
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Galaxy J
Have you tried asking the service center why the Display is yellowish now?
If not ask them to fix this.

If they don't listen
mail the service head with jobsheet number and explain your whole issue servicehead.in@samsung.com

or Support.india@samsung.com
Ehsank
Expert Level 5
Galaxy J
send email to service head with elaborate the issue

servicehead.in@samsung.com
Samsung_Support1
Moderator
Moderator
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Galaxy J

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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