Original topic:

Degradation of the Samsung Galaxy J7(2016)

(Topic created on: 07-18-2018 09:36 AM)
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007Pradipta
Active Level 3
Options
Galaxy J
This is a real pain to see that my favourite brand Samsung is degrading their old phones by FOTA.
My Galaxy J7(2016) has lost the VOLTEE support after this Monte FOTA update. Some other bugs have been noticed also. I think this brand is losing their trustworthiness towards their customers. I think it's time to move on from here.
This brand is not budget friendly also.
6 Comments
TheRoyStuff
Active Level 5
Galaxy J
If your device after update lags and you think this had been done through FOTA update by Samsung.
Then just back your files and do a factory data reset, it will work again fine.
Hope it will help you
Galaxy J
Not working after reset device
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अjayरai
Active Level 7
Galaxy J
yes not working after reset also
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machindra
Beginner Level 3
Galaxy J
after reset put on recovery mode it will do phone got it
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admin_
Expert Level 5
Galaxy J
We do regret for the inconvenience caused as Volte is not working in the device after software update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we suggest visiting Samsung authorized service center to get the VoLTE issue fixed. There will be no charges to fix the VoLTE issue after update in your device J7 2016. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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007Pradipta
Active Level 3
Galaxy J
Recently received another update.it has been fixed the said problem. It is like homecoming.