Dead Phone

[Prasenjit]

I'm so dismayed at what my Samsung J7 Max had put me through today. I was at college when my phone suddenly passed out against all odds. Despite having 89% left of its battery's total juice it got knocked out. Off all of a sudden. I tried to switch it back on in all sorts of permutations and combinations. First I tried to force reboot my phone by pressing and holding the volume down key and the power key at the same time for more than 10secs but to no avail. Then I tried the same formula again only this time without including the volume down key. Still no response. Then I took a samsung charger and plugged it into my phone but it still remained dead. At last I tried to boot it into recovery mode which of course wasn't successful. I didn't know what to do. And after an hour or so it somehow restarted itself automatically. I mean what the hell was that? How am I supposed to trust Samsung and its phones anymore?

[Jagaaa]

At a time function keys r pressed u keep charging and press volume key down and power key press it will restart

[Prasenjit]

Have I not mentioned already that I tried it too?

[Bond]

throw that samshit and buy any other company phone. Samsung phones are junk.

[Advan]

samsung mobiles are the best

[Bond]

good joke. then why don't they push timely updates ?

[admin_]

Thank you for reaching out to the Samsung community! We apologies for the inconvenience caused, there may be some software issue due to which the device got unexpected shutdown. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Jameer]

bro i also faced same problem .. i thought of taking phone to service centre next day but it automatically switched on by itself ..