Original topic:

Charging

(Topic created on: 06-08-2021 10:57 AM)
182 Views
admin90
Active Level 3
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Galaxy J
I bought new charging cable for Samsung Galaxy j8 (already I have adapter of Samsung) the charging speed is slow how can I solve this problem?
6 Comments
sahunaveen
Active Level 5
Galaxy J
Exchange your cable
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admin90
Active Level 3
Galaxy J
Cable is new original Samsung
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sahunaveen
Active Level 5
Galaxy J
Where u buy from
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Adarsh4
Active Level 7
Galaxy J
Bro j8 is very good phone, but charger is very bad including cable too, I bought j8 in 5 Nov. 2018 and after that I purchased 2 samsung adapter and 2 samsung data cables but they all were very bad. Recently I bought a third party charger 5V/2A output value and that's great. Don't get stuck with original, my experience with phone was great but chargers literally made me cry.
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admin90
Active Level 3
Galaxy J
Bro you are right I have also third party charging cable but phone is heating while charging that's why I go to original
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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