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Original topic:

Can't Update Software

(Topic created on: 06-29-2021 01:52 PM)
Siphumee
Beginner Level 2
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Galaxy J
Please...Please help,I'm having a problem with my Samsung galaxy J7 2016, it doesnt want to install latest Software Please help👏👏👏

1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Galaxy J

Hello!. The Galaxy J7, 2016 model can only receive software updates from Android 6.0.1, up to Android 8.1. Any updates thereafter will not be compatible with your phone model. 

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5 Comments
Mindmap
Beginner Level 3
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Galaxy J
Hi S, Think you need to get a new phone. Too little space do that. Sorry 💟 best solution, go bigger and better. Software development too much for that phone. Sad, but true.
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seumo
Active Level 8
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Galaxy J
If you can't do by yourself go the nearest samsung center
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Solution
Maps_sam07
Moderator
Moderator
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Galaxy J

Hello!. The Galaxy J7, 2016 model can only receive software updates from Android 6.0.1, up to Android 8.1. Any updates thereafter will not be compatible with your phone model. 

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M2NGWA
Active Level 7
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Galaxy J
Get yourself a new phone that one is too old for new software
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Masanza1
Active Level 7
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Galaxy J
@Siphume what error message you get ?
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