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Original topic:

Camera not working

(Topic created on: 10-23-2019 04:25 PM)
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Biswa_ICA
Beginner Level 4
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Galaxy J

Both the front and back camera were stoped working yesterday of my Samsung Galaxy J2. Please suggest me what to do?

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Solution
Galaxy J
hardware failure it is

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Solution
Manojsn
Active Level 3
Galaxy J
this problem occurs generally when mobile phones fallen to the ground or into the water. there is chance of hardware issue also. please check back yourself if mobile was not physically damaged then you can claim warranty for the product (if mobile is not aged than a year)

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Solution
Anonymous
Not applicable
Galaxy J
I will recommend you to visit your nearest Samsung customer service centre in this case.

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3 Comments
Solution
Galaxy J
hardware failure it is
Solution
Manojsn
Active Level 3
Galaxy J
this problem occurs generally when mobile phones fallen to the ground or into the water. there is chance of hardware issue also. please check back yourself if mobile was not physically damaged then you can claim warranty for the product (if mobile is not aged than a year)
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Solution
Anonymous
Not applicable
Galaxy J
I will recommend you to visit your nearest Samsung customer service centre in this case.
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