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Active Level 5
Our camera flash light cannot work properly which i click the photos in our galaxy j6plus. 😞😞😞
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Active Level 4
try clearing cache and data of camera app
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Active Level 5
we can try but nothing solve the problem
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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