Resolved! Solved

Original topic:

Bugs in the latest J8 Update Adaptive Brightness Go

(Topic created on: 10-09-2018 08:13 AM)
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Navigator202000
Active Level 7
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Galaxy J
The latest Security patch and  update

 Is shown in the notification bar which was not being cleared.

6146bb40-59d7-44b3-a0a6-0801c1967af0.jpg


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1 Solution


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Solution
admin_
Expert Level 5
Galaxy J
We apologize for the issue facing in the device. The issue occurring in your device requires binary update and the same is already escalated to R&D team for rectification. Soon the device will get binary update for the same via FOTA i.e. Menu> Settings> Software Update> Auto Update> Enable it. Meanwhile you can follow the simple step long tap Adaptive brightness Go Notification > Dropdown menu appears> Disable app notification> Two options will appear 1. Detail, 2. Save > tap on save.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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8 Comments
Galaxy J
Didn't work that way but I am not sure I forced stopped the app in the app in the list and the tab from notification vanished. but it is still working but the tab is not there in the notification area
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Galaxy J
the brightness settings remained as used earlier also.
there is no impact on the brightness settings of the user
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pankajur
Active Level 8
Galaxy J
https://youtu.be/aSuj0FXUgHI
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Galaxy J
again came back.
does anyone know about this???fab231aa-a288-4bad-84e3-fce521fb2ef0.jpg
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Galaxy J
didnt work that way also. I have tried that aslo
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Galaxy J
no I didnt take chance to risk the mobile settings
@Shubham0028
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Solution
admin_
Expert Level 5
Galaxy J
We apologize for the issue facing in the device. The issue occurring in your device requires binary update and the same is already escalated to R&D team for rectification. Soon the device will get binary update for the same via FOTA i.e. Menu> Settings> Software Update> Auto Update> Enable it. Meanwhile you can follow the simple step long tap Adaptive brightness Go Notification > Dropdown menu appears> Disable app notification> Two options will appear 1. Detail, 2. Save > tap on save.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Galaxy J
thank you samsung.
the issue has resolved
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