Beginner Level 2
In My mobile Samsung j7 next the Bluetooth is not working/not turn on...
Please resolve it soon....
Thanking you...


So I sended the screen shot my Bluetooth connection please solve it soon...
Expert Level 5
Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

If not worked then

 2. Please follow these instructions here > Settings > Apps > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.

After even not worked then

3. Reset network settings >Settings>General Management>Reset >Reset network settings)
if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comment

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:


* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support