Beginner Level 2
In My mobile Samsung j7 next the Bluetooth is not working/not turn on...
Please resolve it soon....
Thanking you...

image

So I sended the screen shot my Bluetooth connection please solve it soon...
3 Comments
Expert Level 5
Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

If not worked then

 2. Please follow these instructions here > Settings > Apps > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.

After even not worked then

3. Reset network settings >Settings>General Management>Reset >Reset network settings)
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if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comment
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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