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11-22-2019 07:45 AM (Last edited 11-22-2019 09:39 AM ) in
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11-22-2019 04:21 PM (Last edited 11-22-2019 04:21 PM ) in
Galaxy JTurned it off, and the device is back to norm.

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12-04-2019 02:59 PM in
Galaxy JHi there,
To resolve the issue please follow the below mentioned steps:
1- Go to Settings > General management > Reset > Reset setting.
2- Kindly update your device by latest software update via FOTA
If the issue persists please visit the Samsung authorized service center. Refer to the link provided -http://www.samsung.com/in/support/servicelocation
Regards,
Team Samsung Members

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