Original topic:

Biggest problem in Samsung J6

(Topic created on: 03-05-2019 06:52 PM)
243 Views
alannation
Active Level 4
Options
Galaxy J
In my J6 the photos is getting deleted automatticaly.I dont know why this is happening.My many importaint photos have been gone.Mainly this happens with Whatsapp and camera folders.And sometimes i cant view status in whatsapp showing some kind of error too.Not only that the whatsapp app is crashing when i put status with emoji.Please solve this big problem through any updates and help me😭
bd183f00-7d15-4ad8-af7b-d64a3376e9f7.jpg

This is what it is showing in my gallery for deleted photos.
10 Comments
TuhinS
Active Level 10
Galaxy J
look up in the internet
0 Likes
SumanDhar
Active Level 8
Galaxy J
did you use sandisk 32gb memory card?
0 Likes
alannation
Active Level 4
Galaxy J
No dude
0 Likes
PraveenLeo08
Active Level 6
Galaxy J
same problem in j6 🤔🤔🤔
0 Likes
Galaxy J
same problem here !!
0 Likes
alannation
Active Level 4
Galaxy J
Guys i think it is better to call customer care and do an error report.
0 Likes
Chanduroot
Active Level 4
Galaxy J
I faced Same problem in on6 also
0 Likes
alannation
Active Level 4
Galaxy J
Hooo fuck Samsung need to solve this problem immediately.You all contact Samsung and tell this problem so they will find a way to fix this.
0 Likes
admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.