Original topic:

Battery issue after oreo update

(Topic created on: 12-03-2018 03:39 PM)
87 Views
j72016user
Active Level 4
Options
Galaxy J
After oreo update in j7 2016 battery drains quickly and take 3 to 3.30 hours to charge
Samsung please solve that problem 
6 Comments
abhigoyal
Active Level 5
Galaxy J
hey, having the same issue on my j7 2016 after oreo upgrade. send your phones log to samsung to notify them. also, samsung please fix this problem asap as it is a common bug
0 Likes
Shiv9564
Expert Level 5
Galaxy J
Take back up of your personal things and try factory data reset it will help you
0 Likes
ALIVEnAWESOME
Active Level 8
Galaxy J
Hi guys,
Please support and share this issue if you find it a genuine issue with all samsung users. Your support can make this implemented by samsung developers faster. Samsung admin has also responded now by the support from all of you. More support needed. Please help to make this happen. It is for all of us. Thank you....
https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=405973
0 Likes
Manoj889088
Active Level 6
Galaxy J
Kuch nahi bro.. data cable change krle charging wali.. Har samsung phone me hota h esyha
0 Likes
Anonymous
Not applicable
Galaxy J
battery is drain all 100% to 0% in 1 hour
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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