Original topic:

Battery draining after oreo in J 7 nxt

(Topic created on: 09-16-2018 10:04 AM)
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Batsy
Active Level 4
Options
Galaxy J
Hello admin,
I've encountered a serious issue with my j7 nxt after oreo update. Since the phone has got there'll be some sort of draining while the phone is on but even when the phone is off the battery goes from hundred to 93 percent overnight. However I'd like to tell that im using good lock for task bar changer and and notifications shading. This is serious bug please look into this.
thanks.
5 Comments
Galaxy J
good lock doesnt affect battery
Gurmeet1
Expert Level 4
Galaxy J
this is normal
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Gurmeet1
Expert Level 4
Galaxy J
so dont worry
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Batsy
Active Level 4
Galaxy J
@admin
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admin_
Expert Level 5
Galaxy J
We really apologize for the inconvenience caused. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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