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Active Level 1
My Newly bought (3 days back) galaxy J7 prime is draining fast due to overheating.
The max screen on time i am able to get is 3 hours 30 mins

I have already activated 70% cpu limit via battery saver 3070e82f-c1af-4d64-94cb-a8b8ee56eca2.jpg
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1 Comment
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Expert Level 5
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

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