Original topic:

Battery charging issue on Galaxy J7-2016

(Topic created on: 05-17-2019 11:00 PM)
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MohitS1ngh
Beginner Level 2
Options
Galaxy J
The smartphone battery is unable to charge upto 100%
Whenever I plugin my smartphone to charge the charging stops at 75% or 77%
Don't know if the issue is related to smartphone hardware/software or its battery. Charger is working fine as I had already checked it by charging another J7 2016 phone with it.
Can anyone help me out ? 

2 Comments
vikas8532
Active Level 3
Galaxy J
same problem
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MohitS1ngh
Beginner Level 2
Galaxy J
so I've tried replacing my current battery with another one. Even my current battery gets full charged while charging in another j7-16 smartphone. The problem still exists. I've tried phone resetting, Draining the battery to 0% & then recharging it from no juice. That issue occurs since I've updated the Ant service & Ant+ service from play store.
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