AbdulSadique
Active Level 1
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Galaxy J
My phone's battery jumps down from 30-40% directly to 0%. Is this the problem of battery calibration or should i change my battery?
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7 Comments
Ch_M21
Active Level 10
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Galaxy J
Yes, you should change battery.
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Galaxy J
I will suggest you to visit service center if they said it fine then it will be ok
kosika
Active Level 6
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Galaxy J
How old is it
AbdulSadique
Active Level 1
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Galaxy J
Near about 2 or 3 years
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kosika
Active Level 6
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Galaxy J
Then it's time to change battery
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AbdulSadique
Active Level 1
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Galaxy J
Yeah
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Samsung_Support2
Expert Level 2
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support 

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