Original topic:

Batter Draining Too Fast

(Topic created on: 11-22-2018 08:29 PM)
205 Views
AkashChoubey
Active Level 5
Options
Galaxy J
After Updating to Oreo, my J7 Prime's battery is draining too fast...For example, it's now 70% and after 10min, it's completely low nd becomes switched off...
Please Help me Team Samsung..🙏
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5 Comments
abhay2
Active Level 6
Galaxy J
Try factory reset...believe me it works
androidguru
Active Level 8
Galaxy J
Change battery
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Devaraj
Active Level 7
Galaxy J
what is the model??
are u using original accessories??
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AkashChoubey
Active Level 5
Galaxy J
J7 Prime with Samsung's original accessories
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admin_
Expert Level 5
Galaxy J
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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