Amit007beast
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11-15-2017 10:55 AM in
Galaxy J
Almost every apps in my J7 prime is crashing especially google apps. I have latest Android version and this started 5 days ago suddenly.There was a 45mb update for my phone which I did update and then more and more apps keep crashing. This is getting worst SAMSUNG and being a Samsung user I m really disappointed. Please fix this bug.
3 Comments
Amit007beast
Beginner Level 2
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11-15-2017 01:55 PM in
Galaxy J
what is it?
admin_
Expert Level 5
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11-15-2017 04:51 PM in
Galaxy J
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.
Amit007beast
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11-15-2017 05:24 PM in
Galaxy J
Where is smart switch. I m unable to find it