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04-15-2019 01:50 AM in
Galaxy JI received a software update notification and proceeded with that update. But, once the update was completed and my phone restarted, all Google Services have stopped working on my phone. I constantly keep getting the notifications regarding the Google services have stopped or Google Services Need to be Restarted. Any one else faced with this issue?
What is the solution? Please respond if possible.
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04-15-2019 02:01 AM in
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04-15-2019 02:28 AM in
Galaxy Jhi
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04-15-2019 06:37 AM in
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04-15-2019 06:45 AM in
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04-15-2019 07:50 AM in
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04-15-2019 09:46 AM (Last edited 04-15-2019 09:50 AM ) in
Galaxy Jinstall ADB in windows ( details available in android.com ), install samsung mobile Driver
now open command promot , connect usb to run " adb devices "
your device may prompt allow access , click allow
than your command promot will show device code and access authorization
again run " adb devices " to confirm
now run " adb shell "
now run " pm list packages google "
note down all the google service and packages name as same as it shows and point out the google services and apps which stopped working
than run
pm clear YOUR_GOOGLE_STOPPED_SERVICES_OR_APP ( here you nedd to replace this with names that pm list packages google shows )
thanks
if confused than comment back
or
You can attach the system log if you want diagnosis help from us
to get the system log manuall you nedd to run the command
adb logcat -v threadtime YOUR_DEVICE_CODE > samsung_syslog.log
thanks
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04-15-2019 11:56 AM in
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04-15-2019 11:56 AM in
Galaxy J