Original topic:

After security update of Jan 2019 all google services has stopped working

(Topic created on: 04-15-2019 02:28 AM)
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deepweb
Beginner Level 2
Options
Galaxy J

I received a software update notification and proceeded with that update. But, once the update was completed and my phone restarted, all Google Services have stopped working on my phone. I constantly keep getting the notifications regarding the Google services have stopped or Google Services Need to be Restarted. Any one else faced with this issue?

 

What is the solution? Please respond if possible.

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8 Comments
Doostzadeh
Beginner Level 2
Galaxy J
hi
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deepweb
Beginner Level 2
Galaxy J

hi

 

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prasad66
Active Level 7
Galaxy J
which model
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deepak001
Active Level 4
Galaxy J
backup your device and factory reset it
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Anonymous
Not applicable
Galaxy J
do reset
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Galaxy J
enable Developer mode , than from developer mode enable usb debugging and allow app debug using usb

install ADB in windows ( details available in android.com ), install samsung mobile Driver


now open command promot , connect usb to run " adb devices "

your device may prompt allow access , click allow

than your command promot will show device code and access authorization

again run " adb devices " to confirm

now run " adb shell "

now run " pm list packages google "

note down all the google service and packages name as same as it shows and point out the google services and apps which stopped working

than run

pm clear YOUR_GOOGLE_STOPPED_SERVICES_OR_APP ( here you nedd to replace this with names that pm list packages google shows )
thanks

if confused than comment back

or

You can attach the system log if you want diagnosis help from us

to get the system log manuall you nedd to run the command

adb logcat -v threadtime YOUR_DEVICE_CODE > samsung_syslog.log


thanks
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Anonymous
Not applicable
Galaxy J
😱
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Anonymous
Not applicable
Galaxy J
just reset your device 😎
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