I'm facing problem about gallery, when i used see photos my device switches off automatically in my J7 MAX and while starting it i have to start it by pressing volume down botton and power button so please sort out this problem
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Check the issue in Safe Mode. 2) Keep updating the device via FOTA or Smart Switch. 3) Take full data backup and reset the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
