Original topic:

About Samsung's J7 Max Software Update

(Topic created on: 07-16-2020 01:27 PM)
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Samsung_UvbWjhT
Beginner Level 2
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Galaxy J
Now I completed 2 years use Samsung J7 max without any Software  updates  its not good Samsung  you do something  with us many person's  wait for updates  you have to do something  please 
9 Comments
Galaxy J
Hi there,

I understand your concern. But please note that Samsung continues to update a phone model only for 2 years which your deviceis not eligible for further software update. Fortunately, you'll receive regular security updates.
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Samsung_UvbWjhT
Beginner Level 2
Galaxy J
you check MediaTek P20 processor is support android Pie , how you say like that its not Eligible
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Galaxy J
Samsung does not provide more than 2 software upgrades. Read more: https://security.samsungmobile.com/workScope.smsb
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Samsung_UvbWjhT
Beginner Level 2
Galaxy J
When i buy my J7 Max it run on Nougat Out of the box only one update come of Android Oreo 8 or Samsung J6 Run Nougat out of the box they Have more updates Why ?
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Galaxy J
I'd recommend you to contact Samsung support team for further informations: https://www.samsung.com/in/support/
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Jxchlove
Beginner Level 2
Galaxy J
can we use Samsung j7 max software to samsung j7 nxt?
almamun1977
Beginner Level 3
Galaxy J
We want Android version 9 (pie) update in J7 max
Please do something for us
We want to feel the experience of use Android version 9 (pie)
Please do something for us Samsung.
khadrr
Beginner Level 2
Galaxy J
samsung j7 max camera problem software update problem
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Samsung_5L4smQ4
Beginner Level 2
Galaxy J

Why we are not getting android 10.   

Is j7 max not Samsung  , kindly provide us updated version.