Original topic:

solution please

(Topic created on: 11-28-2018 02:23 PM)
376 Views
sking33
Active Level 1
Options
Galaxy Gallery
I have updated my samsung j7 2016 but secure folder is not working 


579d2aaf-478f-44d3-8c6a-29efb52ed5a4.jpg


any solution ?
10 Comments
Shiv9564
Expert Level 5
Galaxy Gallery
just restart your phone
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sking33
Active Level 1
Galaxy Gallery
restarted lot of times bro
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Avadheshraj
Active Level 5
Galaxy Gallery
Just clear data bro
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sking33
Active Level 1
Galaxy Gallery
I have made full reset but still my problem not solved
0 Likes
ashu225
Expert Level 1
Galaxy Gallery
same. problem with my j7 pro
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sking33
Active Level 1
Galaxy Gallery
then what I have to do...?
0 Likes
ManojManimala
Active Level 7
Galaxy Gallery
❤️
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admin_
Expert Level 5
Galaxy Gallery
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
Ansar007
Active Level 5
Galaxy Gallery
its about legal permission
u hav to go to service center and they will activate the service which provide securefolder and spay mini aldo
0 Likes