- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2025 01:14 AM in
Galaxy GalleryDevice: Galaxy S24 Ultra
One UI Version: 7.0
Android Version: 15
Security Patch: June 2025
Issue:
The “Play tone when call ends” feature is not working, even though the setting is enabled.
Things I have already tried:
✔ Feature is ON
✔ Sound and volume settings are correct
✔ DND (Do Not Disturb) is OFF
✔ Smart View Cover removed
✔ Phone restarted
✔ App preferences reset
✔ Tested in Safe Mode
✔ Magnetic Sensor test passed
Still, the call end tone doesn't play.
I request Samsung to please fix this issue as soon as possible.
It would be very helpful if this can be resolved in the next software update.
Many other users are facing similar issues after the One UI 7 update (like call vibration not working, call background not showing, etc.).
Please look into it.
Thank you.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2025 09:28 AM in
Galaxy Gallery- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2025 09:28 AM in
Galaxy Gallery- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
07-08-2025 04:11 PM in
Galaxy GalleryDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support