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Galaxy GalleryCurrently we accept returns of products only if they are certified as Dead on Arrival (‘DOA’) by our Authorized service centers.
If your shipment has any performance issues, please visit our nearest Samsung Authorized service centers. Once the product has been certified as DOA, our service centre will seal the product along with all its accessories in the original packaging box and will direct you to return the device to the seller/ retailer. Please ensure the DOA seal is not tampered with.