Original topic:

network drop issue

(Topic created on: 10-02-2018 07:42 AM)
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vihar21
Active Level 3
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Galaxy Gallery
network drop issue on s9 plus after September security patch update
7 Comments
Vka
Active Level 3
Galaxy Gallery
jiske area me network bhut achha hai..wo beshram hokar khenge...mine is fine..par asal me maximum ka ye problem hai.. network drop issue. aur battery drainage main issue..hai
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vihar21
Active Level 3
Galaxy Gallery
ra8
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Galaxy Gallery
one more issue happened after security patch Sep 2018 ,we cannot move out the pictures or vedios which are kept in secure folder (gallery)
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vihar21
Active Level 3
Galaxy Gallery
i hope samsung will solve the all problems
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umi
Active Level 7
Galaxy Gallery
same in my s8 plus
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Jackie1982
Active Level 7
Galaxy Gallery
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admin_
Expert Level 5
Galaxy Gallery
Thank you for reaching out to the Samsung community! Let me recommend some steps to further isolate and determine what you are experiencing. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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