Original topic:

Skamarekh

(Topic created on: 10-10-2024 10:15 PM)
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yazan_mostafa
Beginner Level 2
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Galaxy Gallery
Galaxy Gallery in all my cell phones when I enter the application, I search for one of my friends or relatives through his personal photo I find all the person's photos in one photo when searching for him, and now I have an S22 Ultra device the application did not recognize the photos of people, but in the secure folder it has this feature, what is the problem How do I fix this defect?

image


2 Comments
MOQBALI
Expert Level 4
Galaxy Gallery
When this happened after updates?
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Samsung_specialist
Community Manager
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Galaxy Gallery

The search function on your Galaxy device takes the needle out of the haystack and places it straight into your hand. You can use the search in the Gallery app to quickly find specific photos and videos. Search will automatically organize some of your media in different categories but you can also search for specific tags, the location you took the picture or what is in the image.

Open the Gallery app.

Tap the search icon. You can do this from any section of the Gallery app.

Some of your content will be automatically categorized.

Tap the Searchbar.

Enter the most appropriate keyword. This will differ depending on the picture you are trying to find. For example, if you wanted to find a picture of a dog on the beach some appropriate keywords could be dog, animal or beach

As you're typing your keyword, the search feature will automatically look through your files and identify anything appropriate. If this keyword doesn't return the image you are looking for, try using a different one.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

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