RizwanAhmad
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03-29-2025 04:56 AM in
Galaxy GallerySir, after the Samsung S21 Plus update on my phone, a green line has appeared and the Galaxy Watch 4 has turned orange. I visited the service centre. They said that it will cost a lot but the mobile is up.
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BrightonTakaz
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03-29-2025 07:58 AM in
Galaxy Gallery
By Any chance did you sit on it while it was on back pocket or it's software Updates issue 🤔
BrightonTakaz
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03-29-2025 08:01 AM in
Galaxy Gallery
Here's a breakdown of troubleshooting steps and what to do next:
Phone (S21 Plus) with Green Line:
Restart:
A simple restart can resolve temporary software glitches. Try a complete shutdown and restart, not just turning off the screen.
Safe Mode:
Boot into Safe Mode to see if the green line persists. If it disappears, a third-party app or setting is likely the culprit.
Check for Updates:
Ensure your phone and any apps are up to date, as updates can address known issues.
Factory Reset:
If the issue persists, a factory reset (after backing up your data) might be necessary.
Contact Samsung:
If none of the above steps work, contact Samsung support or a service center for potential hardware issues or repairs.
Galaxy Watch 4 with Orange Screen:
Restart: Similar to the phone, try restarting the watch.
Check for Updates: Make sure your watch is running the latest software version.
Contact Samsung: If the orange screen persists, contact Samsung support or a service center for potential hardware issues or repairs.
Additional Notes:
Green Line Issue:
The green line issue on Samsung phones is a known problem, and Samsung has extended its free screen replacement program in some regions.
Orange Watch Screen:
A similar issue with the Galaxy Watch 4 screen turning orange has also been reported, potentially related to software or hardware problems.
Warranty:
Check your phone and watch's warranty status, as Samsung might offer free repairs or replacements within the warranty period.
Insurance:
If the warranty has expired, consider checking if you have any insurance policies that cover screen damage or repairs.
Phone (S21 Plus) with Green Line:
Restart:
A simple restart can resolve temporary software glitches. Try a complete shutdown and restart, not just turning off the screen.
Safe Mode:
Boot into Safe Mode to see if the green line persists. If it disappears, a third-party app or setting is likely the culprit.
Check for Updates:
Ensure your phone and any apps are up to date, as updates can address known issues.
Factory Reset:
If the issue persists, a factory reset (after backing up your data) might be necessary.
Contact Samsung:
If none of the above steps work, contact Samsung support or a service center for potential hardware issues or repairs.
Galaxy Watch 4 with Orange Screen:
Restart: Similar to the phone, try restarting the watch.
Check for Updates: Make sure your watch is running the latest software version.
Contact Samsung: If the orange screen persists, contact Samsung support or a service center for potential hardware issues or repairs.
Additional Notes:
Green Line Issue:
The green line issue on Samsung phones is a known problem, and Samsung has extended its free screen replacement program in some regions.
Orange Watch Screen:
A similar issue with the Galaxy Watch 4 screen turning orange has also been reported, potentially related to software or hardware problems.
Warranty:
Check your phone and watch's warranty status, as Samsung might offer free repairs or replacements within the warranty period.
Insurance:
If the warranty has expired, consider checking if you have any insurance policies that cover screen damage or repairs.
