Original topic:

Samsung S10 plus green line issue

(Topic created on: 10-03-2022 05:00 AM)
Dilshi_k
Active Level 6
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Galaxy Gallery
Plz someone help me to solve this issue 

image


9 Comments
Jamith
Active Level 4
Galaxy Gallery
Display gihin da
Dilshi_k
Active Level 6
Galaxy Gallery
Na mama hithanne software issue ekak
mahzal
Active Level 8
Galaxy Gallery
Restart your phone. Start by turning your phone off, and then turning it back on. ...

Restart your phone in Safe Mode. ...

Remove recent apps. ...

Update your phone. ...

Factory reset your phone. ...
Contact the manufacturer for further assistance.
Dilshi_k
Active Level 6
Galaxy Gallery
Thank u ill do that
mahzal
Active Level 8
Galaxy Gallery
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Galaxy Gallery
Hi... Usually these lines not appear because of software issues. Make sure it by resetting ur device if u like. I think you have to replace the display. It's better anyway if those dead pixels are spreading. Contact a Samsung service center if u have to replace.

If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Sha_zan
Expert Level 1
Galaxy Gallery
This is a common hardware problem. I would suggest you go to any service centre to replace your phone screen. If the unit is out of warranty, you must pay for the replacement.

Unfortunately, the replacement cost for the original display will be higher. But that's the only solution.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍
Galaxy Gallery
Display replace කරන්න වෙනවා
W_Wijesundara
Expert Level 2
Galaxy Gallery
Try these potential fixes if you have a green line on your phone screen:

1.Restart your phone
Start by turning your phone off, and then turning it back on. Don't just turn off the screen, make sure to actually turn off the phone and restart it.

This basic fix takes care of a lot of problems because it forces your phone to close everything down and start fresh. If the green line was caused by a temporary glitch in your phone’s software, restarting the phone will fix the problem.

2.Restart your phone in Safe Mode
Safe Mode is a limited mode that prevents anything from launching on your phone aside from the essentials. This is a good way to see if you have a software problem. If the green line goes away in Safe Mode, then you know you have a problem with an app, a setting, or the operating system.

3.Remove recent apps
If you’ve installed any apps recently, try uninstalling them. If the green line is caused by an incompatible or malfunctioning app, removing it may fix your problem. If you’ve made any settings changes recently, try undoing those changes as well.

4 Update your phone
Check to see if your phone has any operating system updates available. If there’s a problem with your current version of Android, the update may fix your problem.


5.Factory reset your phone
This is the last fix you should attempt before you send your phone in for repairs. It’s a drastic option, because it deletes all of the data on your phone, including photos, videos, and everything else, and installs a fresh version of Android.

If the green line is caused by a software issue, the factory reset will fix the problem. If the green line remains, that means you’re dealing with a hardware failure.

Important: Before you perform a factory reset, make sure to back up your Android phone.

6.Contact the manufacturer for further assistance. If your phone is still under warranty, the manufacturer may repair or replace the phone for free. If it isn’t, they’ll be able to provide you with information on how to have the phone repaired.

Tip: If you didn’t already back up your phone, make sure to do so before you send it in for repairs

For more information
https://www.lifewire.com/fix-green-line-android-phone-5509491

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