Original topic:

S23 ultra no signal useless phone but camera is good still.

(Topic created on: 11-21-2024 03:20 PM)
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pradip321
Active Level 3
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10 Comments
ojwh
Active Level 9
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Hello. What happened to your signal?
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pradip321
Active Level 3
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No signal inside any room 1732194859842_1732194859825_0.jpg
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ojwh
Active Level 9
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Ok. So, this means the phone is normal or useful. The issue is perhaps the building or your network's towers?

You can request a network performance audit from your telco provider for your location, or notify the regulator, to address signal broadcast/reliability for your area?
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pradip321
Active Level 3
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The thing is on any other phone and my galaxy j7 it's working fine so it must be this phone
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ojwh
Active Level 9
Galaxy Gallery
Ok. Interesting. From your Connections section in your phone's settings app, select Mobile networks and ensure that it is set to "auto connect" [both, if you're using a dual SIM device]. This way, your phone will settle for the strongest network signal type. See if that helps. See attached screenshots. 21 November 2024 204733 GTS_1000056411_1732207653.jpg21 November 2024 205034 GTS_1000056416_1732207835.png
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pradip321
Active Level 3
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Trued 100 millions times still unable
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ojwh
Active Level 9
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Ok.
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pradip321
Active Level 3
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Thanks for suggesting though still i I've hope that one day I'll be able to use this phone. When I'm in open places there's signal when I come inside any room it's gone meantime I'm using Samsung and even Nokia 1100 is getting good signal in those particular places I'm tired 😫
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ojwh
Active Level 9
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Ok. 3 more suggestions:

1. Run the network test from the phone diagnostics section of the Support tab in the members app. See what it says.

2. If you're using a phone case, remove the phone from it. Follow some of the suggestions at this Samsung support link:

https://www.samsung.com/levant/support/mobile-devices/what-to-do-if-you-have-a-poor-signal-and-canno...

3. If your issue isn't resolved still, I suggest you take your phone to an official support center so that they can check it physically.

Best Regards.