Original topic:

S22 Ultra Display issue after Software update

(Topic created on: 09-02-2025 09:20 PM)
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Aneesh29
Active Level 1
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Galaxy Gallery
After One uI 7 update s22 ultra is showing display issue.

A white thick bar is appearing to the right side of display starting from right of front camera. This is same kind of issues reported by other users.

Please fix this as soon as possible by providing an update or let me know if I need to approach service center.

This is basically disapointing like when an update is sent to all format phones its not tested with all modes.

Here the issue is specifically with refresh rate 120Hz.

If we change the Motion Smoothness to standard 60Hz issue is not there. But if we switch to Adaptive 120Hz display shows issue.

Please fix this ASAP Samsung team.

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4 Comments
goodthings
Expert Level 5
Galaxy Gallery
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Gallery
You're welcome to here.
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859
Active Level 10
Galaxy Gallery
Try factory reset
Just saw another phone [S22] with same issue
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cs_member10
Moderator
Moderator
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Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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