Original topic:

Rohit Dabhi

(Topic created on: 09-06-2021 08:03 AM)
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Rohit_Dabhi
Beginner Level 2
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Dear Rohit,

Greetings from Samsung Customer Support!

This is with reference to your query regarding Samsung Galaxy M30. As your query is regarding Android 11 update support in Galaxy M30. Please do not worry, we will surely help you through this.

To help you at the earliest, we have checked our resources and found that, Samsung has recently announced that every Galaxy device will get android updates for FOUR years from the release date. So please don't worry your device will get the android update once it will be ready and tested for your device to avoid any post software issue. Kindly be informed that update is available in devices one by one, however, any update regarding this will be shared to you.

However, we are unable to provide you with any **bleep** information about the exact launch date of the Android 11 Update for your device, as there is no official information available on the portal. We respect our customer's expectations of us and we will try our best to fulfill them.

We would like to inform you that, we have taken the feedback and updated our concern team to provide the Android 11 Update support in Galaxy M30, as soon as possible. Please allow our concern team some time, in order to avoid any post software issues.

Thanks for being with Samsung and sharing your concern. We highly appreciate your suggestion as it will assist us in becoming better at what we do.

We really do appreciate your cooperation and patience.

In case you require further assistance, please feel free to revert to us.

Thank you for writing to Samsung.

Warm Regards
Manik
Samsung Customer Support

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3 Comments
aarib
Expert Level 2
Galaxy Gallery
Nice pic, really looking nice, very excellent 👌🏻👌🏻👌🏻Screenshot_20210906-170034_Chrome_199331.jpg
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🙄🙄🙄
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aarib
Expert Level 2
Galaxy Gallery
Ur reaction 🤣🤣🤣