Original topic:

Photos with exclamation mark

(Topic created on: 07-19-2020 06:41 AM)
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IrisNahiyan
Active Level 1
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Galaxy Gallery
Why do my photos turn into grey images with exclamation marks? I'm a forever samsung user, currently using samsung A50. I don’t think it's an sd card issue as I used the same sd for my A5, it worked fine and I switched to this phone exactly one year ago.

Urgent help needed 😭😭😭

image


15 Comments
PurshuRana
Active Level 10
Galaxy Gallery
photos are damaged.....probably it happens when u recover deleted photos
IrisNahiyan
Active Level 1
Galaxy Gallery
No I haven’t tried recovering 😞 I don’t understand it's automatically happening very frequently. Any idea how can I get my pictures back?
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Galaxy Gallery
He is right. The original picture might have gone corrupt, only pixel info is still there. Does not match. Hence it shows empty pic. Could be due to auto compression to manage disk space? Idk.
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PurshuRana
Active Level 10
Galaxy Gallery
are they in sd card?
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IrisNahiyan
Active Level 1
Galaxy Gallery
yes
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Galaxy Gallery
Looks like your source point for pictures is from a server online. Hence inaccessible on the go.
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IrisNahiyan
Active Level 1
Galaxy Gallery
no there are other folder of pictures which were taken by phone camera, have the same issue
Galaxy Gallery
It shows Viber. It is an online platform. Pictures uploaded on their server. Other pics might be ok.
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IrisNahiyan
Active Level 1
Galaxy Gallery
check this, my camera folder. Two pictures have the same issue