Photos problem

[Riteshkushwah]

Hi, I m Riteshkuswah

Mene 25aug ko Samsung galaxy S10lite 512GB

Camare s photos lene p gallery mai save hoti hai aur 3-4 din baad wo photos delete ho jati hai apne app.

Aur kha jati hai koi pata nhi chalta.

Recycle bin m bhi nhi jati hai. Kafi problem ho rhe hai pls help 🙏🙏🙏🙏🙏🙏

[Tikunwengsu]

kya hua bhai koi samashya hai

[Riteshkushwah]

haa ji sir.
mobile k camere s photo leta h to gallery mai save ho jati aur 3-4 din baad apne app wo photo delete ho jate hai.
1 mahine s problem face kar rha hu par kuch nhi ho rha hai.
Samsung care p bhi dekhya tha mob. to wo software update kar dete hai bass.
fr wohi problem suru ho jati hai sir.

[Tikunwengsu]

dekho bhai sir maat bola karo yaar ajib lagta hai. aur haa dekho humko lagta hai ki software main dikkat hai aur phone main virus ghus gaya hai aur hum yahi बतलाना चाहेंगे ki ek baar safe mode ko activate kar ke dekho 3-4 din tak yadi maan lo! aesa nahi hai safe mode main tab toh thek hai phone ko backup kar lo phir factory reset kar lo aur agar hota hai phir bhi factory reset kar ke dekho lekin pahale safe mode kar ke dekho phir yeh sab karna thek hai.

[Riteshkushwah]

safe mode kese hoga bhaiya?

[sk04]

shut down menu open kro
fir vha pr power off option he uspr long click kro
fir safe mode ka option aaye ga us pr

[Riteshkushwah]

bhai 25aug. ko mob liya tha. itne jaldi virus ghus jayega.
25 ko liya hai aur 28aug. s yeh problem suru ho gai thi mob. mai

[sk04]

ek or kaam kro bhai check kro ki gallery app updated he gelexy store me.
baki pc ya laptop he to sara data backup kr lo fir fectory reset kr ke dekho.

[Riteshkushwah]

bhai sab kuch kar Chuka.
abhi Samsung care s mail aaya tha unhone kuch step btaye h Ur mene wo follow kiye hai dekhta hu kya hkta h use.

[sk04]

hn bro ni hua kuch to jis store se liya he udko pkdo, ya fir online lia he to replacement ya return ke liye kro try abhi jada din huye ni he agr to.