Original topic:

Lost many photos

(Topic created on: 09-13-2023 08:45 PM)
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Ali200030
Active Level 6
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Galaxy Gallery
Last week and first time with Samsung experience of 11 years I lost many photos from my gallery, camera captured 

image

Only 11 from hundreds unfortunately 
4 Comments
Samsung_specialist
Community Manager
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Galaxy Gallery

Hello,

First, turn off your phone's auto-sync feature, especially if your phone is set to automatically sync with Google Drive, Dropbox, and OneDrive. Also, prevent your phone from automatically deleting pictures from your phone's storage. You can do this by going into your settings menu and disabling the auto-delete feature.

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Galaxy Gallery
Hey!

Something similar happened to me where I thought I lost my photos too. Try checking under 'View all' in your gallery.

If not, always worth checking for the files under 'My Files' too. Screenshot_20230916_100316_Gallery.jpg
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Ali200030
Active Level 6
Galaxy Gallery
Yes it's in my files but not in my gallery
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Ali200030
Active Level 6
Galaxy Gallery
No still not found, found in Google photos only
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