Original topic:

How to move cloud photos from J7Pro to M30? please help

(Topic created on: 04-30-2019 10:20 AM)
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Shen
Beginner Level 2
Options
Galaxy Gallery
I have a Galaxy J7PRO with loads of pics stored in cloud, now I recently purchased galaxy M30 which doesn't show any options
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7 Comments
Galaxy Gallery
simply login you're cloud account to m30 and do sync. and get your photos.
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Shen
Beginner Level 2
Galaxy Gallery
I am unable to find the option. could you guide
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Galaxy Gallery
you have user id and password of Samsung account. simply please logout from your j7 pro and login to m30 .and check your photos.
go to file manager and select Samsung account. then...

goto settings which from 3 dot and cl ick above on Samsung account and just signout from j7 pro and login into m30.
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Shen
Beginner Level 2
Galaxy Gallery
what I am saying is I don't find the Samsung account option in M30
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Galaxy Gallery
are you sure you're all photos has been backup or not ...
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Shen
Beginner Level 2
Galaxy Gallery
yes they are
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Galaxy Gallery
Samsung account present on file manager.
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