Original topic:

Display issues after software update

(Topic created on: 07-03-2023 09:49 PM)
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AShukoor
Active Level 3
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I am using Samsung S21 phone. I bought this phone in Aug 2021 and it was working fine until recently. A few months ago, I noticed a thin green line on screen. The line does not go away even after restarting the phone or using it in safe mode. It is very annoying and affects my user experience. I have searched online and found out that this is a common issue with some Samsung models. Many other users have reported the same issue.

 I also have visited Samsung Service Center 2 times and i made numerous complaints but no one help me since my phone warranty is over. It is my first and last experience with Samsung products. I never buy again their products.

 


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19 Comments
S_Kumar73
Expert Level 5
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Don't share IMEI number
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AShukoor
Active Level 3
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Thanks
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Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
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AShukoor
Active Level 3
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Thanks
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1. Please blur the imei number or remove the images

2. Please visit your nearby service centere to get your issue resolved
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AShukoor
Active Level 3
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Thanks. Removed
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Vikcee
Active Level 2
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S20 FE after June23 patch dropping out WiFi connection frequently. Is it just me or anyone of you have experienced too?
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

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AShukoor
Active Level 3
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I already visited ur sevice center in the Kannur, Kerala, but they refused to check the issue since the phone I purchased from UAE.
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