Original topic:

z fold 2 phone gets hot

(Topic created on: 11-03-2020 06:56 AM)
1960 Views
nishantup1708
Active Level 3
Options
Galaxy Z
While using z fold 2 its become iron press..Temperature goes to all most 43 degree Celsius..
4 Comments
AdityaBhi
Active Level 6
Galaxy Z
not for me yet
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Mariner13
Beginner Level 3
Galaxy Z
I have purchase Galaxy Z Fold 2, & the unit is getting heated upto 50 degrees while camera in use, also under normal use in AC temperatures phone gets heated up...
Already visited samsung service center & got my phone replaced but issue still exists, my phone is still heating up under normal use... The inside screen is heating up in unfolded condition for no reason

Team samsung requested to please reply on this issue...
CSPPRO
Beginner Level 2
Galaxy Z
**bleep** getting heated
Don't know what do
9962345555
0 Likes