Original topic:

conference call

(Topic created on: 12-12-2020 09:39 AM)
131 Views
ukalra
Beginner Level 2
Options
Galaxy Z
In my new samsung galaxy Z fold 2 i am unable to make conference calls,,,,with any sim although in my old handset i did make conference calls with the same sim. I have also contact samsung customer care also but they coudnt help me with the same.
6 Comments
allibhai
Beginner Level 2
Galaxy Z
nice and very good 👍
0 Likes
GOPINATH-R
Expert Level 2
Galaxy Z
horrible
0 Likes
Anikroyale
Expert Level 5
Galaxy Z
Provide us with the exact issue.
0 Likes
ukalra
Beginner Level 2
Galaxy Z
my issue is that sir i am unable to make conference calls or add calls on my handset.
0 Likes
cs-member13
Expert Level 4
Galaxy Z

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
AdityaBhi
Active Level 6
Galaxy Z
working pretty well for me
0 Likes