Original topic:

Z Fold 2

(Topic created on: 10-27-2020 06:13 PM)
138 Views
Ahmadأحمد
Active Level 6
Options
Galaxy Fold
Hi 

Anyone facing problem with z fold 2 while using camera for more than 5 minutes and device heating up. ( record with no flash on) 
9 Comments
MohadHasan
Active Level 1
Galaxy Fold
same problem with s20
thay change motherboard ...
and not solved 😕
then thay gives me approval for refund
but the shop refused that
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alrayhi
Active Level 8
Galaxy Fold
the shop have no right to refuse refunding money back . call consumers they will help . u have right to get ur money back also complain to samsung support for this treatment they will take an action for u since u have approval for refund
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alrayhi
Active Level 8
Galaxy Fold
nope i didn't faced any problem with z fold 2 . but ill try to test it
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Ahmadأحمد
Active Level 6
Galaxy Fold
Yes please, start recording 4k and no flash
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alrayhi
Active Level 8
Galaxy Fold
i just did it 4k for 5 minutes. there is small heat which is normal . even i removed the case . little heat with near camera. that all
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Ahmadأحمد
Active Level 6
Galaxy Fold
let's meet up and compare if you can. I tested 3 devices and same heating up issues
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Samsung_specialist
Community Manager
Options
Galaxy Fold

Hi there,

Try to clear cache and memory of the camera app, or restart the device and try again.

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Ahmadأحمد
Active Level 6
Galaxy Fold
I did the same test with new device in showroom, and other friends, all possible activities are done, still heating up. 3 device same issues
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Sherrybt
Beginner Level 2
Galaxy Fold
I too have the heating issue specially when using camera even if I take still pictures it gets little warm. anyone can test their fold 2 in NON AC environment.
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