Warranty issue

[ughani98]

I AM A USER of ZFOLD 4. MOBILE IS UNDER WARRANTY I AM HAVING AN ISSUE PF DEVICE IS NOT FULLY UNFOLDING AND SAMSUNG IS REFUSED TO DO IT UNDER WARRANTY. 

BECAUSE OF A SCRATCH ON DEVICE BODY. I AM VERY DISAPPOINTED AS THIS DEVICE HAS THIS ISSUE AND THEY ALSO KNOW THAT THIS IS NOT BECAUSE OF THE SCRATCH.

NO ONE CARES A WORST CUSTOMER SERVICE. IF ANY ONE KNOWS WHERE TO COMPLAIN LET ME KNOW 

[Samsung_specialist]

We sincerely apologize for the inconvenience that you are experiencing, please share service order number that start with 427