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Original topic:

Security issues

(Topic created on: 07-19-2023 10:37 PM)
349 Views
Din83
Active Level 3
Options
Galaxy Fold
I find it very baffling that I registered my finger print to my zfold 4 tbut to my surprise I can unlock the phone with other fingers also which I haven't registered. Strange seems to me a serious security issue. Does anyone else face something like that 
5 Comments
mZoOnY
Active Level 10
Galaxy Fold
Maybe fingers scanner getting smarter?
I guess it won't hurt as long as you are the same person

P.s happens also with older phones that I've seen personally 😳
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Din83
Active Level 3
Galaxy Fold
As long as it is d same person does not matter have not tried if anyone else can login
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salmanul
Expert Level 2
Galaxy Fold
Try to re-register finger print after deleting existing one, if it's not worked contact samsung samsung support
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Samsung_specialist
Community Manager
Options
Galaxy Fold

Hi,

Kindly make sure that the phone is updated to the last software version. You may try to reset all the settings from the settings >General/ General management> Reset > Reset all settings. Otherwise, you should check the issue with one of the service centers

Thanks! 

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Din83
Active Level 3
Galaxy Fold
Thanks will look into it
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