Original topic:

Phone color is peeling

(Topic created on: 10-09-2021 11:37 PM)
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Bilalos
Active Level 1
Options
Galaxy Fold
Am so disappointed my expensive fold 2 color is peeling of the phone. Thats really bad !! Waiting for someone from samsung to respond back to me. 
5 Comments
Samsung_specialist
Community Manager
Options
Galaxy Fold

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

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Bilalos
Active Level 1
Galaxy Fold
Hello. Thanks for your reply. I went there already and opened a case and also called. They are refusing to fix or look at this issue under samsung care. My issue is with a peeling coat that never happened before. It is not a dent or scratch. Am really frustrated that no one is understanding this issue. It is really frustrating with an expensive phone like this that i paid 2000$ for. Who can help?
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Bilalos
Active Level 1
Galaxy Fold
This is itIMG-4974_92160.jpg
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Samsung_specialist
Community Manager
Options
Galaxy Fold

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Bilalos
Active Level 1
Galaxy Fold
I already did that. I went to your samsung branch in Mall of the Emirates in Dubai and got the same answer. No one is helping. No one is understanding what am saying. Thats awful 😖
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