Hulail
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12-15-2022 05:41 PM (Last edited 12-15-2022 05:44 PM ) in
Galaxy FoldHi,
I've been using the Fold 3 5G for about a year now without any trouble. However, after installing the latest update, I started having problems with the home screen. Any time I open the home screen, whether for videos, games, camera, or any other function, the screen would immediately switch off on its own or go to lock screen, and then it doesn't unlock with fingerprint, only pin. I tried changing the screen off timer from 5 min to 10, nil help.
This problem is only on home screen (unfolded), I don't have any problems with the cover screen.
Your help is greatly greatly appreciated.
Solved! Go to Solution.
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Samsung_special ist
Community Manager
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01-02-2023 09:37 AM in
Galaxy FoldHello,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
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