Original topic:

Galaxy entertainer in fold

(Topic created on: 09-08-2021 11:36 AM)
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jae
Active Level 3
Options
Galaxy Fold
I just got my Z fold 3 and just found that the Samsung galaxy entertainer is no longer in the benefits section of Samsung members. I purchased the full version of it in my s21 ultra and now I cannot use it because it is missing.
14 Comments
jae
Active Level 3
Galaxy Fold

Just an update on the topic. Entertainer support team has gone back to me with the below response.

"In regards to your concern, I can see the Dubai Classic was bought last 27th of January via an exclusive deal in the Samsung upgrade app and the product is still active, but the offers will be available in the Samsung Member App on the previous Samsung device only not on another type of device."

So think twice before buying the upgrade pack if you are planning to change your phone soon.

jae
Active Level 3
Galaxy Fold
While checking the benefits today, i just noticed that the entertainer is back... yey!
By the way, the upgrade i purchased carried over to my z fold 3.Screenshot_20210908-114010_Samsung Members_16007.jpg
Members_Admin
Community Manager
Options
Galaxy Fold

Hi jae,

Please check again your Samsung Members app to find the Entertainer in the benefits tab.

It is now available. Thank you.

 

Samsung_specialist
Community Manager
Options
Galaxy Fold

Please check again your Samsung Members app to find the Entertainer in the benefits tab.

It is now available. Thank you.

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Waheedaaaaaaaed
Beginner Level 2
Galaxy Fold
Its not there in s22 ultra
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