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Original topic:

Fold 4 wifi and bluetooth not turning on after update

(Topic created on: 06-05-2024 05:18 PM)
387 Views
Amiel7
Active Level 4
Options
Galaxy Fold
Good day. Any body having the same problem after One UI 6.1 update? Any solutions please.
3 Comments
XuanHui
Beginner Level 2
Galaxy Fold

same symptom as yours after installing the update patch yesterday

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Samsung_specialist
Community Manager
Options
Galaxy Fold

Here are some steps to troubleshoot and potentially resolve the issue:

1. Restart Your Device.

2.Toggle Airplane Mode: Turn on Airplane Mode for a few seconds, then turn it off. This can sometimes reset the wireless connections.
- Go to Settings > Connections > Airplane mode.

3.Reset Network Settings:
- Go to Settings > General management > Reset > Reset network settings.

4. Clear Cache Partition: Clearing the cache partition can help resolve issues that arise after a software update.
- Turn off the device.
- Press and hold the Volume Up key and the Power key until the Android logo appears.
- Use the volume keys to navigate to "Wipe cache partition" and press the Power key to select it.
- Once the process is complete, select "Reboot system now."

5. Safe Mode: Booting into Safe Mode can help determine if a third-party app is causing the issue.
- Press and hold the Power key until the Power off prompt appears.
- Touch and hold Power off until the Safe mode prompt appears, then tap Safe mode.
- If Wi-Fi and Bluetooth work in Safe Mode, uninstall recently installed apps one by one to identify the culprit.

6. Check for Updates

If all else fails, a factory reset might be necessary. Make sure to back up your data before performing a factory reset.
- Go to Settings > General management > Reset > Factory data reset.

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amos19
Beginner Level 2
Galaxy Fold
not working
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