F62 Fingerprint issue while battery beloew 5%

[Arp249X]

Galaxy F62 is showing "Wipe the fingerprint sensor" as soon as I turn on the lock screen when the battery is below 5%.

It shows "Wipe the fingerprint sensor" a number of times and then the phone says Fingerprint Turned off due to many accidental touches.

But the issue gets fixed when I charge up the battery again.

Any of you facing this? Any solutions?

[HarishBandagari]

Yea. The fingerprint is not working properly. Especially when I try to unlock the phone

[Arp249X]

During low battery? or everytime?

[HarishBandagari]

Not everytime. Some specific times, not sure why though

[9399132018]

492018

[Arp249X]

??? 🤔🤔🤔

[9399132018]

Fingerprint

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[PanndyaRaviraj]

Ya it happen . In my case even after charging problem still continues I have to restart my phone .

[Arp249X]

And battery issue still exists?🤣